Monday, October 31, 2005
Finally! I got my phone back. It's been 7 1/2 weeks since I took it in. It was messed up pretty bad, Midwest Wireless had to send it in to Nokia for repair, and Nokia couldn't fix it either. They sent me a brand new phone... While it's nice to have a new phone, I'm pissed that they didn't give me a new phone from the beginning. I've let the folks in the Arnolds Park store know, but it's gone nowhere. I'm going to have to have to go up the ladder and contact someone in Mankato. This example of customer service is horrible, but it seems to be the norm. Just because there are no "real" choices for other cell service, doesn't mean they can treat us this way. So, they'll be hearing from me, and I'll keep praying for Verizon to set up shop here.
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